Whilst searching for Anglian Water's service charges I stumbled across two social tariffs I had never heard of
for vulnerable customers who have a high water usage.

The WaterSure  tariff is for metered domestic customers who may experience particular hardship because they use large amounts of water for essential purposes. WaterSure has an annual standing charge higher than our standard rate but has no charge per cubic meter.

AquaCare Plus tariff has an annual standing charge higher than our standard rate but has a lower charge per cubic meter. To qualify for one of these two tariffs, you or anyone living in the property should be in receipt of one or more benefits or tax credits.

To find out more about how you may be able to apply for a better tariff you can click on the links above for The WaterSure and AquaCare Plus.

Alternative you can call Anglian Water's on 08457 919155 between the hours of 8am and 8pm, Monday to Friday and 9am and 1pm on Saturday.

It’s always good to review how much you pay for services